Want to confront that masked caller? Here's how
In fact, if the caller hangs up before you can pick up the phone, you probably can still trace the call. A connection simply needs to be made, and that usually happens once the phone rings at least 2 times. Unknown, unavailable or out-of-area calls are not traceable because they don't contain the data needed for a successful trace. On the other hand -- and maybe surprisingly -- private, blocked or restricted calls can usually be traced just fine. A successful trace captures the calling party's phone number and -- if the phone number is serviced by CenturyLink -- the name and address as well.
The phone number, name and address if available are turned over to the CenturyLink Call Identification Center.
For legal and privacy reasons, we aren't able to share this data with you. We can only release this information if we receive a subpoena, court order or -- in some cases -- a call from a law enforcement agency. Under normal circumstances, 3 successful traces of calls -- originating from the same number -- are required before CenturyLink or local law enforcement can take action.
Once you've traced a number 3 times, you can request action be taken against the calling party. You can also contact your local law enforcement agency. Tell them that you've been receiving harassing calls and that you've traced those calls. Be sure to get the name of the officer who records your complaint. Make a note of the date and time you called, the agency's complete name, phone number and fax number. If an officer opens a case for you, write down the case number. If your law enforcement agency has questions, have them contact the CenturyLink Law Enforcement Support Team at Use Call Trace to identify harassing calls.
The next time you receive a harassing call:. Hang up on the caller or don't pick up at all. Lift the receiver and listen for the dial tone. Press Dial. Follow the recorded instructions. Tap Create My Account. This will take you to the "Permissions" page. Enable TrapCall access. TrapCall will request access to your contacts, call blocking, and notifications. To enable access for these items, tap the switch to the right of a category, then confirm your choice when prompted. You may not have this option on Android. It's at the bottom of the page.
Set up TrapCall. After a few seconds, TrapCall will prompt you to allow it to call you with a blocked number. Do so, then follow the on-screen setup instructions to finish optimizing TrapCall for your phone. Wait for a blocked number to call. Unfortunately, TrapCall cannot unmask blocked numbers that called you in the past. Decline the call. When the call comes in, tap the "Decline" or "Hang Up" button on the screen. This will add the number to TrapCall's "Unmasked" section.
Allowing the call to ring out will prevent TrapCall from capturing its information. Once you've declined the call, you'll need to open TrapCall by tapping its app icon. You may be prompted to log in.
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If so, enter your phone number and your PIN before proceeding. Tap the Unmasked tab. It's at the top of the screen. Doing so will open a list of recently unmasked calls, which should include the blocked call that you just declined. Review the unmasked number. You should be able to see the call number, as well as any public information about the number e.
At this point, you can call back the number by tapping it or by manually entering it into your Phone or Ringer app.
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Method 3. Download Truecaller. Truecaller is a free app for both iPhone and Android users which can be used to identify and unmask unknown callers, especially if the callers are on a spam list. To download it, open your smartphone's App Store. Open Truecaller. Enter your phone number. Tap the "Your phone number" text box, then type in your phone number area code included.
Tap Yes when prompted.
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Doing so will cause Truecaller to send a verification text to you. Verify your phone number. Open your phone's Messages app, review the six-digit code in the text message, and then type the code into the text box in Truecaller. Create an account. Fill out the following fields: First Name — Type in your first name. Last Name — Type in your last name. You can also enter your email address in the "Email" text box, but this isn't required. Enable Truecaller in your smartphone's Settings.
You can then return to Truecaller by double-pressing the Home button and tapping the Truecaller window. Android — Since this may vary depending on your Android's model, follow the instructions in Truecaller. Tap Skip. It's in the top-right corner of the screen.
Allow Truecaller for your contacts. Update your Truecaller spam list. Tap the Spam ID tab, then tap Update now near the middle of the screen. This will ensure that spam list is up to date with the latest spam numbers.
Keep Truecaller installed. Truecaller will automatically expose scam or spam calls as such, and you should be able to view spam callers' numbers if you want to call them back. If you're receiving a call from a private number e. If you encounter this problem, you can try using TrapCall instead. It's not impossible in principle, since the phone company would have records on this, but legally they cannot give you this information without a court order or a warrant. If you're having serious problems like someone is threatening your over the phone or you believe the person is a stalker contact the police and they may be able to track the number in the course of an investigation.
Yes No. Not Helpful 2 Helpful 0. There are many apps in Play Store that trace the phone number. Install one. If it sounds familiar, it may be a friend messing with you.
Called by private number for 4 months
Not Helpful 8 Helpful Take note of the date and time the number called you, then call your phone company. They will be able to use this information to find out who called you, and block the number for you. If they are unable to block the number for you, they will be able to give you that number so that you can block it yourself.
Not Helpful 48 Helpful If I block a person's number, what response does the caller get when they call me? Not Helpful 1 Helpful 2.
If I have no caller ID for a number that keeps calling me. Is there a way to get their number off of my iPhone without going to the phone company?